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About Hidden Lotus

Who We Are

A global luxury travel representation company founded in 2005, dedicated to connecting extraordinary hospitality brands with Asia's most discerning travellers.

Our Story

Two Decades of Excellence

Hidden Lotus was founded in 2005 with a singular vision: to provide the world's most luxurious and alluring travel brands with a bespoke gateway into Asia's high-net-worth traveller market.

Over the past 20 years, we have grown from a single Singapore office into a leading representation company with a team of 82 specialists across 12 Asian markets. We are proud to represent over 80 iconic hotel brands, including Cheval Blanc, Armani, Belmond, Oetker Collection, Chiva-Som, COMO Hotels & Resorts, and many more.

We do not act as travel agents and do not take bookings. Instead, we function as an extension of our clients' own sales and marketing teams — inspiring travellers, media, KOLs, and trade partners to book directly with or write about our clients.

20051

Year Founded

82

Team Members

12

Markets

Leadership

Meet The Team

Our leadership team brings decades of combined experience in luxury hospitality, sales, marketing, and public relations across Asia and beyond.

Christine Galle-Luczak

Founder & CEO

Over 24 years in Asia. Former Marketing Director at Chiva-Som Thailand. Founded Hidden Lotus in Singapore in 2005.

Qiang

Co-Founder & Director of Sales, China

Qiang brings over 15 years of experience in the tourism industry, with a strong background in luxury destinations and international sales. Having previously played a key role in promoting the Maldives as a premier travel destination, he now serves as Co-Founder & Director of Sales, China at Hidden Lotus, where he leads the brand’s growth and presence in the China market.

Franscisca Soelaiman

VP Operations

Former hotel operations and events specialist with a career spanning Europe, Middle East and Asia.

Laura Hackett

Regional Director of Sales

14+ years in luxury hospitality. Former sales team member at The Savoy, Rosewood London and The Ned.

Why Choose Us

Strengths & Advantages

01

Specialist Advantage

One of the few Asia-based agencies focused exclusively on luxury hospitality, offering integrated sales, PR, and marketing under one roof.

02

Bespoke Approach

We first understand your business needs, then deliver customised solutions combining sales, media, and marketing in any configuration.

03

Key Relationships

Deep senior-level connections across trade organisations, airlines, tourism boards, exhibition bodies, and luxury brand partners.

04

Market Consultancy

As Asia market experts, we provide comprehensive guidance to help hotels and resorts maximise their impact in each market.

05

Competitor Analysis

We believe deep knowledge of competitor activity, offers, and pricing is essential to shaping your strategy.

06

Creative Thinking

We proactively source creative opportunities for our clients, keeping a close eye on current and future trends.

07

International Network

We work closely with representation agencies worldwide, collaborating to maximise shared opportunities.

08

Planning & Reporting

Annual plans, monthly reports, and regular calls. We understand the importance of ROI tracking and provide relevant tools.

Client Voices

Testimonials

"It is a true privilege and honour to be represented by Hidden Lotus in Asia for both Sales & PR activities."

Hugues Miranda

VP Sales, Oetker Collection